Return & Refund Policy
Business Information
Brand Name: Westorase™
Operated By: Shenzhen Hengbada Technology Co., Ltd.
Business Address:
Unit C801-1, Building 9, Oceanwide New World Waterfront Garden, No. 16 Shenglong Road, Shengping Community, Longcheng Subdistrict, Longgang District, Shenzhen
Legal Representative: Yao Yiwei
Email: service@westorase.com
Phone: +86 13580233497
Customer Service Hours: 8:00 AM–10:00 PM
Shipping Policy
At Westorase™, we are committed to providing reliable shipping services and a smooth shopping experience.
Order Processing
Orders are processed within:
1–3 business days
after payment confirmation.
Delivery Time
Estimated delivery:
7–15 business days
Delivery times may vary depending on:
- Destination
- Local carrier conditions
- Customs processing
- Seasonal delays
Tracking Information
After your order has shipped, you will receive tracking details through email.
Tracking updates may require up to 48 hours to appear.
Shipping Address
Customers are responsible for providing accurate shipping information.
Please carefully review your address before completing checkout.
Customs & Duties
Customers may be responsible for customs duties or taxes required by their local authorities.